About Onlineticket
- Are all facilities at Benesse Art Site Naoshima reservation-based?
- What are the online ticket prices for each facility?
- Where can I reserve tickets?
- What payment methods do you accept?
- When can I start making reservations?
- Are there any service fees for purchasing online tickets?
- Can I cancel my reservation after purchase?
- How do I cancel my reservation after purchase?
- I might be late for my reservation. What should I do?
- Can I change my time slot after purchase?
- I purchased an online ticket, but I would like to change the number of people.
- I understand that children aged 15 and under can enter for free. Do they still need reservations/online tickets?
- Can I make reservations by phone call?
- Can I view the exhibits without purchasing an online ticket beforehand?
- I have an Annual Passport. Are there any benefits?
- I have an Invitation ticket. Are there any benefits?
- Must one group leave the museum before the next group can enter (rotation system)?
- If I make a reservation in advance, can I also book buses or ferries? (Or will I receive priority?)
- If I purchase online tickets for a companion, can we enter the facility separately?
- Do I need an internet connection to enter the facility with an online ticket?
- Can I print out the QR code beforehand and use it for entry?
- What is the refund policy if the facility is temporarily closed?
- What information is required when purchasing online tickets?
- I’ve forgotten the password needed to access my ticket purchase or log in to My Page and am unable to log in.
- How can I check if I have successfully purchased an online ticket?
- I purchased a ticket but did not receive the confirmation email. What should I do?
- I don't have a credit card. What should I do?
- Can I reserve tickets for multiple people at once?