For guests who completed their reservations through the website, a “Reservation confirmation email” is automatically sent to the email address you registered. If you haven’t received the “Reservation confirmation email”, it may be because of the following reasons.
・Only the “Customer Registration” is complete, and the room reservation is not complete
・The email address you registered is not correct
・For a carrier email address, the domain setting is on
Please check the registration and the settings again, and contact the hotel via phone or email if the issue is still not resolved.